Our company was founded in 2002 by a group of young university student, each one of them studying a different subject. These students were united by their common passion for the world of video gaming and the desire to embark on a project which no one knew where it would take them. They entered the gaming market step by step, however today they have firmly created a young and competitive company that offers day after day a first class quality of service and a firsthand attention to all of those who have decided to trust chipspain.com.
At the present time our facilities are situated in the beautifull city of Oliva (Valencia), a city by the Spanish coast which allows us to be fast and efficient with all our shipments.
Our group which grows year after year is well aware that it is our responsibility to give a service of quality. We do not look for the easy sale; on the contrary we aim and desire our client satisfaction. This is why we try to offer the best prices and the best products. For this we solely work with Brand names, in addition to being the official distributing partners of many of them, we are also the importers of all our products. If by some reason we decided to work with some “clone“product, our clients would be notified of it by a clear description of the product characteristic in our website We also know that to reach our targets and offer the best client satisfaction we need to consistently assist and follow our customer from the first contact to the worse case scenarios (breakage, I.T issues or return). For that reason we have built a magnificent customer service which seems to have been too often forgotten by other Web stores. To assist our customer service team we dispose of 8 electronic mail addresses and 8 telephone lines which include 1 dedicated international line number. We also dispose in our team of dedicated Customer service assistants speaking English, French and Spanish.
Nevertheless, we understand that the service provided is not always the one that we wished to offer to our clients. For this reason we insist to all our clients who were not satisfied to contact our “improvement and quality” departmentand share with us their experience, ideas and feelings.
We believe that it is important for you to know who you are dealing with, that you know our history and the paths which have taken to us to where we are so far. Knowing now where we come from, we pledge to you today to continue working with the same desires and commitments which lifted us up within a few years as one of the leading online brand in our sector, nationally and internationally. Having catered for almost 300,000 clients we would like to thank all of you who placed an order and their trust with us.
Thank you from,
All the team @ Chipspain.com
Soluciones Tecnológicas Web SL · B98683162
Apdo. Correos 291
Telefono: 96 296 38 30
Fax: 96 285 07 55
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