Yes, you can cancel the order if it has not yet been shipped.
You have to access your account, click on History and details of my orders and check the status of the order. If you put sent it means that it has already left our warehouses and it is not possible to cancel the shipment.
To cancel an order you can call us by phone. You can also access your account, click on History and details of my orders, then on details and the order will be displayed with all the details of the purchase, then you will click on click to add a message and indicate the reason why you want to cancel the order.